KEY FACTORS FOR IMPROVING TRAINING QUALITY AT TIEN GIANG UNIVERSITY

Abstract

The purpose of this study was to assess the current training quality scenario at Tien Giang University (TGU). Another aim was to identify the impact factors contributing to enhancing training quality. Finally, actionable recommendations to identify challenges and leverage opportunities for enhancement were examined in the study. A mixed-methods approach was employed to gather both quantitative and qualitative data. Qualitative research methods, surveys, and document reviews were employed to accomplish the research objectives. In the qualitative phase, in-depth interviews were carried out with 15 educators to gain insights into the driving forces of the education sector. To quantify the influence of these factors, Structural Equation Modeling (SEM) and Partial Least Squares (PLS) were utilized, with participation from 329 stakeholders. The results of the study reveal a multifaceted landscape of training quality at TGU. On the positive side, the university benefits from a dedicated and knowledgeable faculty, as well as high levels of student engagement and motivation. The principal conclusion of the study is that targeted interventions in curriculum design, teaching methodologies, and student support services are necessary to enhance training quality. By implementing these recommendations, the university can build on its existing strengths and address its weaknesses, ultimately providing a higher quality education that meets the needs of its students and the demands of the modern workforce. The findings of this study contribute to the broader discourse on training quality in higher education, offering valuable insights for similar institutions facing comparable challenges.