KNOWLEDGE MANAGEMENT IN NON-PROFITABLE PROJECTS: A CASE STUDY OF THE LABOUR MARKET INFORMATION PROJECT IN VIET NAM

Abstract

This study identifies different issues related to knowledge management in a non-profitable project through quantitative analysis. The authors used data collected through 33 interviews with other staff members of the Project. Results from the interviews help the authors understand the perception of knowledge management of the Project’s staff members, factors supporting the knowledge management in the Project, challenges to the knowledge management and some factors that help to improve the knowledge management in the Project. These findings will set the foundation for other studies on enhancing the knowledge management of the non-profitable project or developing a model for knowledge management.